Patient & Visitor Guide

HMO Guide

Step 1

If you have a Health Insurance Card, proceed to the HMO office which is located in front of the Billing Section. You may ask the lobby receptionists or guard for assistance.

Step 2

Present the insurance health card to the HMO representative. The HMO representative will check for the accredited physicians before issuing the consultation form.

Step 3

Make sure that the consultation form is signed by both the HMO representative and HMO member before proceeding to the doctor.

Step 4

The consultation form must be given to the secretary of the attending doctor prior to consultation. The secretary will be the one to return the form to the HMO representative by the end of the day.

HMO E-LOA Request

E-LOA Request is advised to be filed at least 3 days prior to your availment date. Please allow us at least 24 hours to process your request once submitted.

DISCLAIMER: Please be reminded that requests made beyond office hours will be processed on the next business day.

HMO | GoodSam Medical Center Cabanatuan:
8:00AM – 6:00PM (Monday to Thursday except Holidays)
8:00AM – 5:00PM (Friday to Sunday except Holidays)

E-LOA Approval Process

STEP 1: Scan the QR Code or go to bit.ly/3Fk2ZR8 to access the online LOA request form.

STEP 2: Fill out the necessary information, upload supporting docs and click submit.

STEP 3: Wait for a confirmation email from our HMO Concierge officer.

HMO Partners

We have partnered with some of the biggest and most trusted HMO companies to make healthcare more convenient and accessible for you. Know our HMO Partners. For questions and inquiries, call our hotline (044) 951-8888.